Subscription Discount
Get 6-month subscription with 5 months price
New Member Discount
10% off for all items from our online store.
Free Delivery
Free delivery on all tea and incense within UK.

At Kaku, we respect your privacy and are committed to protecting your personal information. This Privacy and Cookie Policy explains how we collect, use, and share your personal information when you visit our website or use our services.

Personal Information We Collect

We collect the following personal information from you:

  • Information you provide to us when you create an account, place an order, or contact us for customer support. This may include your name, email address, shipping address, phone number, and payment information.
  • Information about your use of our website and services, such as the pages you visit, the products you view, and the searches you perform.
  • Information from third-party social media platforms, such as your name, profile picture, and email address, if you choose to connect your social media account to your account on our website.

 

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To process your orders and provide you with the products and services you request.
  • To communicate with you about your account, orders, and other important information.
  • To improve our website and services and to develop new products and services.
  • To send you promotional emails and other marketing materials, if you have consented to receive them.

 

How We Share Your Personal Information

We may share your personal information with the following third parties:

  • Service providers who help us operate our website and services, such as payment processors, shipping carriers, and customer support providers.
  • Third-party advertisers who help us display targeted ads to you.
  • Law enforcement agencies and other government agencies, if required by law.

 

Cookies

We use cookies to improve your experience on our website. Cookies are small text files that are stored on your computer or device when you visit a website. Cookies can be used to track your browsing activity, remember your preferences, and personalize your experience.

We use the following types of cookies on our website:

  • Essential cookies: These cookies are necessary for the operation of our website. For example, they allow you to add items to your cart and checkout.
  • Analytical cookies: These cookies collect information about how you use our website, such as the pages you visit and the products you view. This information helps us to improve our website and services.
  • Marketing cookies: These cookies track your browsing activity across different websites and are used to display targeted ads to you.

You can choose to disable cookies in your browser settings. However, disabling cookies may prevent you from using some of the features of our website.


Your Choices

You have the following choices regarding your personal information:

  • You can choose to opt out of receiving promotional emails from us. To do this, click on the unsubscribe link at the bottom of any promotional email you receive from us.
  • You can choose to delete your account on our website. To do this, contact us at [email protected].

 

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to protect your personal information when it is transmitted over the internet. We also store your personal information on secure servers.

 

Changes to This Privacy and Cookie Policy

We may update this Privacy and Cookie Policy from time to time. If we make any changes, we will post the updated policy on our website.

 

Contact Us

If you have any questions about this Privacy and Cookie Policy, please contact us at [email protected].

 

Additional Information

We comply with all applicable data protection laws and regulations. We have a data protection officer who is responsible for overseeing our compliance with data protection laws and regulations.

You have the right to access, correct, and erase your personal information. You also have the right to restrict our processing of your personal information and to object to our processing of your personal information.

To exercise any of your rights, please contact us at [email protected].