Refund and Returns Policy

We are committed to providing our customers with the highest quality products and services. However, we understand that sometimes things don’t go according to plan. If you are not satisfied with your purchase for any reason, please contact us within 30 days of receipt and we will be happy to help you process a refund or return.

To request a refund, please contact us at [email protected]. Be sure to include your order number and the reason for your return. We will issue a full refund to your original method of payment, minus the cost of shipping.

You may use our website and services for your personal, non-commercial use only. You may not use our website or services for any commercial purpose, including but not limited to:

Selling or reselling our products or services
Using our website or services to generate leads or customers for a competing business
Using our website or services to collect or store personal information about other users without their consent

You agree to use our website and services in a lawful and responsible manner. You will not:

Post or transmit any content that is unlawful, threatening, abusive, harassing, defamatory, obscene, vulgar, offensive, hateful, or racially, ethnically, or otherwise objectionable
Violate any intellectual property rights of others, including but not limited to copyright, trademarks, and trade secrets
Introduce any viruses, worms, Trojan horses, or other malicious code to our website or services
Interfere with or disrupt the operation of our website or services

All content on our website and services, including but not limited to text, images, videos, and audio recordings, is our property or the property of our licensors. You may not use any of our content without our prior written permission.

You grant us a non-exclusive, royalty-free license to use any content that you post or transmit to our website or services. This license includes the right to reproduce, distribute, modify, and display your content.

Our website and services are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or sell any part of our website or services without our prior written permission.

Our website and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, as to the operation of our website or services or the information, content, products, or services provided on or through our website or services.

To the extent permitted by law, we will not be liable for any damages of any kind arising out of or in connection with your use of our website or services, including but not limited to:

Direct, indirect, incidental, special, consequential, or exemplary damages
Loss of profits, revenue, or data
Business interruption
Personal injury or death

These Terms will be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

We reserve the right to change these Terms at any time. Any changes to these Terms will be posted on our website. Your continued use of our website or services after any changes to these Terms have been posted will constitute your acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at [email address].

Additional Terms

Orders: All orders are subject to acceptance by us. We may refuse to accept an order for any reason, including but not limited to: unavailability of products, errors in the pricing of products, or fraudulent activity.
Payment: We accept payment by all major credit and debit cards. Payment is due in full at the time of order.
Shipping: We offer free shipping on all orders over £50. Orders are typically shipped within 1-2 business days.
Returns: We offer a 30-day return policy. If you are not satisfied with your purchase, you may return it for a full refund, minus the cost of shipping.
Privacy Policy: We respect your privacy. Please review our Privacy Policy for more information on how we collect and use your personal information.

By accessing or using our website or services, you agree to be bound by these Terms.